A DISTINCTIVE AND POWERFUL MODEL
A customer-centric model
The Group has a long-term approach to customer relationships, relying specifically on strong risk management.
An integrated model
Through collaboration across all its business lines and its global presence, the Group is able to meet a wide range of its customers’ needs and support them in their development.
A diversified model
The Group’s diversification in terms of customer segments, regions, sectors and businesses ensures great stability.
A model at scale
The Group’s development and expansion are bolstered by digitisation and new technologies, enabling powerful execution at marginal costs.
We prevent and manage risks
In a changing and demanding environment, we remain ever vigilant in dealing with all the risks BNP Paribas is exposed to.
By anchoring this risk management culture in our practices, we preserve and strengthen the Group’s resilience over time. We continuously optimise our internal control system in order to identify the main risks we are exposed to, while anticipating emerging ones. This rigorous control, which operates at all levels, is based on three lines of defence. The first is carried out by the operational entities, business lines and functions, and the second is the permanent control managed by the Compliance, LEGAL, RISK, Tax and Finance functions. The third, under the responsibility of the Inspection Générale function, supplements their actions with periodic controls. This control system is reinforced by a strong culture of compliance, widely shared in-house.
The quality of our risk management, which is simultaneously prudent, proactive and forward-looking, is reflected in a low cost of risk, of 32 basis points in 2023, and a cost of risk to gross operating income ratio that is one of the lowest among European banks.
We mobilise the best of technology
As long-term partners of our customers, we are there to help them achieve their projects, whatever the circumstances. We listen to them and provide them with innovative solutions, while ensuring a high level of data and operational security. To offer customers a smooth, personalised and secure experience, we rely on our powerful business platforms. Largely digitised and at scale, they combine global connectivity and speed of execution.
By focusing on digital technology and agility, we are also supporting the ongoing development of our employees’ skills, with a view to nurturing all our talent, while collectively strengthening our operational performance.
Because we are convinced that useful innovation results from collaboration between many players, we are progressively building an ecosystem that includes corporate clients, institutions, start-ups, networks and community organisations. Applied for over 10 years, our open innovation approach has become one of the driving forces behind the digital transformation of our activities.
Alongside our customers, we are moving towards a sustainable future
Building on the strength of our solid foundations and positions, the track record of our transformation process and the stability of our management teams, we are continuing on the path of our development trajectory. Its goal is to make BNP Paribas an innovative company, combining the best of people and technology, and a key partner in helping its customers make the transition to a low-carbon economy.
As a major player in the financing of the energy transition, the Group is fully aware of the role it must play, by directing financing flows towards the generation of low-carbon, mainly renewable, energies. We are fully focused on achieving our goal that is to finance a carbon-neutral economy by 2050. By 2030, low-carbon energy will account for 90% of our energy financing. We are thus reasserting our commitment to a sustainable model, combining economic efficiency with a positive impact, while helping our customers embark in a just transition.