Over the past 15 years, digitisation and its amplification by the 2020 health crisis has profoundly transformed the banking sector. At the forefront of the movement, BNP Paribas innovates to meet the expectations of its clients, the needs of its employees and the growing requirements of regulators, while seizing new opportunities generated by technological advances. By placing technology at the heart of our GTS 2025 plan, we are making it a major lever to optimise our quality of service and strengthen our operational performance.