Commercial, Personal Banking & Services
“Our commercial & personal banking and specialised businesses are performing very well, making a full contribution to the Group’s sustainable value creation. Thanks to the hard work of our teams, we are innovating day after day to improve our customers’ experience while consolidating our leading positions in Europe.“
By bringing together all our commercial & personal banking and several specialised businesses, Commercial, Personal Banking & Services (CPBS) positions itself as a long-term and trusted partner for our customers. Efficient and agile, the division meets their financial needs and much more, serving their best interests and those of society as a whole.
As part of our GTS 2025 strategic plan, CPBS is working to keep improving the recommendation rate of its customers and employees by simplifying its product and service offering, enhancing it and making it ever more responsible. By relying on an ecosystem of partners, its teams combine the best of digital technologies and human support to offer customers an innovative and quality relationship.
Our commercial & personal banking
With its four commercial & personal banking entities in the eurozone (France, Belgium, Italy, Luxembourg) and its commercial & personal banking networks outside the eurozone (in Ukraine, Poland, Türkiye, Morocco, Algeria and Kosovo, as well as its minority stake in Bank of Nanjing in China), BNP Paribas offers its customers a wide range of products and services, including financing and savings solutions.
- Commercial & Personal Banking in France (CPBF) Nearly 8 million customers
- BNP Paribas Fortis in Belgium Nearly 3.4 million customers(1)
- BNL in Italy Nearly 2.7 million customers
- BGL BNP Paribas in Luxembourg More than 188,000 customers
- Europe-Mediterranean in Ukraine, Poland, Türkiye, Morocco, Algeria, Kosovo, and through a minority stake in China More than 15 million customers
Our specialised businesses
ARVAL
Arval is a major player in the multi-brand vehicle leasing market in Europe and offers a range of mobility solutions: car-sharing, long-term bicycle leasing and bike-sharing. It offers customers (large international groups, SMEs or mid-caps, freelancers and private individuals) flexible solutions to make their journeys smooth and responsible. Arval’s goal is to lease 350,000 full-electric vehicles by 2025, and to provide sustainable mobility solutions at all its entities around the world. To do so, Arval is positioning itself as a key player in the energy transition and in sustainable mobility.
Arval is the 2nd largest player in the multi-brand vehicle long-term leasing sector in Europe, ranked #1 in Poland, #2 in France, Spain, Italy and Belgium, and #3 in the Netherlands(2)