2022 integrated report

We mobilise the best of technology

As long-term partners for all our clients — individuals, community organisations, small businesses, SMEs, mid-caps, large companies or institutions — we aim to provide support for all their projects and in all circumstances. Listening to them, we mobilise the best of technology to offer innovative solutions and improve their experience, while ensuring a high level of data and operational security. To offer clients a smooth, personalised and secure experience, we rely on our powerful business platforms. Largely digitalised and at scale, they combine global connectivity and speed of execution.

By focusing on digital technology and agility, we also support the ongoing development of our employees’ skills, with the desire to develop all talents, and to collectively strengthen our operational performance.

Because we are convinced that useful innovation results from collaboration between many players, we are progressively building an ecosystem that includes corporate clients, institutions, start-ups, networks and associations. For over 10 years, we have been developing an open approach to make innovation one of the driving forces behind the digital transformation of our activities.

We are accelerating our commitment to a sustainable future

Relying on our foundations and solid positions, on the transformational dynamic that has been underway for several years, and on the stability of our managerial teams, we are pursuing our long-term development trajectory and ambition: that BNP Paribas, an innovative company combining the best of people and technology, be the benchmark European leader in supporting its customers in the transition to a sustainable economy.

Banks have an essential role to play in the fight against climate change by directing their financing towards the production of more sustainable energies. With this in mind, we are building on our leading position in the financing of the energy transition to initiate, as part of the deployment of our GTS 2025 strategic plan, a new phase that sharply accelerates our withdrawal from fossil fuels, with the objective of financing a carbon-neutral economy by 2050, and before that, by 2030, of transitioning its financing activities to the production of low-carbon energies by more than 80%.

Building on this ambitious trajectory, we reaffirm our wish to contribute to a sustainable model, combining economic efficiency and positive impact, while helping our customers move forward on the path to a fair transition.