2021 INTEGRATED REPORT

Designing innovative solutions

Banking and finance are among the sectors that create and exchange the largest amounts of data.

An invaluable resource that offers exciting analytical opportunities and applications, data has become a critical asset in a context of accelerating transformation of our business lines. However, data only has value if it is contextualised, structured and fit‑for‑purpose. In fact, when properly analysed and coupled with artificial intelligence, data helps improving our processes as well as developing in‑depth client knowledge, allowing us to offer them adapted services and a more tailored and fluid client experience.

RIM TEHRAOUI, Chief Data Officer

#1
on digital experience. Ranking of direct bank, Consorsbank, according to the rating agency D‑Rating’s annual report

published in December 2021. The agency specialises in assessing the digitalisation of players in the banking sector. Consorsbank is the German brand of BNP Paribas Personal Investors, BNP Paribas’ digital banking and investment services specialist.

The circular economy
is real!

A series of initiatives favouring the circular economy distinguished BNP Paribas in 2021. BNP Paribas Cardif launched insurance for reconditioned phones, tablets and laptops in six countries: France, Spain, Germany, Belgium, Italy and the Netherlands. Designed in partnership with the leading marketplace for refurbished products, Back Market, and insurtech, bolttech (formerly i‑surance), this offer meets the expectations of consumers who seek products with a limited environmental footprint. To encourage an eco‑responsible approach, in the event of damage, priority is given to repairs. In addition, each time a new member joins, all three partners donate €1 to the Wings of the Ocean association specialising in ocean clean‑ups. The Group, through BNP Paribas Personal Finance, has also decided to invest in long‑term leasing for consumer products ranging from IT equipment to bicycles, with a minority stake in Evollis, acquired in October 2021.