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2021 INTEGRATED REPORT
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BRINGING YOU
NEW S
O
LUTIONS
FOR A
SUSTAINABLE W
O
RLD
#POSITIVEBANKING
2021 INTEGRATED REPORT
The bank for
a changing
world
Message from Jean Lemierre
Interview with Jean-Laurent Bonnafé
Our GTS 2025 strategic plan
A diversified and integrated model that creates value
3 divisions that support all our customers
Strengthening our operational performance
Identifying risks to better anticipate them
Listening to our stakeholders
Designing innovative solutions
Committing to a sustainable economy
Contributing to a more inclusive society
Building a collective dynamic
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