2020 INTEGRATED REPORT

In 2021, BNP Paribas will change its organisational structure with two new operating divisions: Retail Banking (RB) and Investment & Protection Services (IPS). Along with Corporate & Institutional Banking (CIB), the third operating division of BNP Paribas’ diversified and integrated model, they are working to prepare the future 2022-2025 strategic plan. The three operating divisions are organised in such a way as to intensify cooperation between the business lines and thus meet the changing expectations of our customers, employees, investors and all our stakeholders. A global and joint approach enriches the expertise offered to our customers in order to provide them with continuous, long-term support in all their projects. We will continue to offer them the best of technology, personalised local support, and sustainable and incentivising solutions as part of a long-term relationship of trust.