2020 INTEGRATED REPORT

What is your view of BNP Paribas’ 2020 results?

Jean-Laurent Bonnafé: At the end of a year marked by an exceptional health crisis, the Group stands out for the resilience of its results. Our net banking income, which stood at 44.3 billion euros, was almost stable and net income, Group share, although down by 13.5%, nevertheless generated a solid profit of 7.1 billion euros. These results are first and foremost thanks to the exceptional commitment and mobilisation of all the Group’s employees, who have worked closely with our customers to support them, while constantly adapting, as the months went by, to unprecedented and challenging conditions. By division, at the end of 2020 we saw a clear increase of 13.9% in the revenues of Corporate & Institutional Banking, which reflects the dynamism of our corporate and investment banking business and its essential role in supporting the economy during the crisis. Our Domestic Markets division, which includes our retail-banking activities in Europe, sees a decline in revenues of 2.1% against an ongoing backdrop of very low interest rates, but was resilient in terms of its sales momentum. As for our International Financial Services division, which covers, among other things, our insurance and consumer credit businesses, its revenues contracted by 7.2%. At the end of this unprecedented year marked by a sudden and global shock, these results bear witness to our very strong financial position. They also underline the strength and relevance of our diversified and integrated model, as well as our ability to quickly adapt to adverse situations. These two assets have enabled us to better absorb the shocks related to the health and economic crisis. They put us in a good position to prepare for the future and to support our customers on the road to economic recovery in the coming months.